Shipping Policy

🚚 Shipping Policy – LANA SKINCARE
Last updated: 2025

📦 Processing Time
All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).
Once your order has shipped, you’ll receive a confirmation email with your tracking number.

🇺🇸 Shipping Within the United States

• Standard Tracked Shipping: 3–7 business days

• Expedited Shipping (if available): 2–4 business days

• Carriers: USPS, UPS, FedEx

✅ Free standard shipping on all U.S. orders
✅ Every order includes tracking and delivery confirmation

🇬🇧 Shipping Within the United Kingdom

• Standard Tracked Shipping: 3–6 business days

• Expedited Shipping (if available): 2–3 business days

• Carriers: Royal Mail, Evri, DPD, Yodel

✅ Free standard shipping on all UK orders
✅ All orders include tracking and delivery confirmation
✅ No customs duties within the United Kingdom

🌎 International Shipping
We also ship to selected countries including Canada, France, Belgium, Switzerland, and more.
Delivery times and shipping options vary by destination.
Customs duties may apply outside the United States and United Kingdom.

💳 Taxes & Duties

• U.S. customers: Sales tax is included in the checkout price when applicable — no additional duties will be charged at delivery.

• UK customers: VAT is included in the checkout price — no additional duties will be charged at delivery.

• International customers: Please check your country’s import policies before ordering.

🚫 Undeliverable or Refused Packages
If your package is undeliverable due to an incorrect address, refusal, or absence at the time of delivery,
you may be responsible for reshipping costs or restocking fees.

🔁 Lost, Damaged, or Delayed Orders
If your order is lost, damaged, or not received within 10 business days (U.S. & UK)
or 15–20 business days (international), please contact us immediately:
📩 info@lanaskincare.store

We’ll assist you as quickly as possible.

❓ Need Help?
Our support team is always available.
Email us anytime at info@lanaskincare.store